In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Adam Atwell (CTO, Microsoft MVP, Partner) and Jason Gobbel (Chief Solutions Officer, Partner) of Kite Technology Group. The conversation dives into how Kite specializes in supporting independent insurance agencies, a highly regulated industry where compliance, cybersecurity, and customer trust are critical.
Adam and Jason share how their insurance industry background, Microsoft expertise, and go-giver mentality set them apart. They also tackle the big questions on AI adoption in regulated sectors, technology challenges facing insurance agencies, and why they believe education should extend not just to clients—but to other MSPs as well.
Whether you’re an MSP, an insurance agency leader, or just curious about the intersection of IT services, compliance, and innovation, this episode offers valuable insights.
Topics & Timecodes:
00:00 – 01:22 | Meet Kite Technology Group’s technical leaders Adam Atwell & Jason Gobbel
01:22 – 03:19 | Why focus on independent insurance agencies
03:09 – 05:22 | Jason’s unique perspective as a licensed insurance agent
05:22 – 09:28 | Biggest technology challenges facing insurance agencies
09:28 – 12:29 | Balancing security, compliance, and futureproofing for clients
16:00 – 17:41 | Microsoft 365 expertise & Adam’s Microsoft MVP recognition
22:57 – 25:08 | Kite’s go-giver approach to growth and educating peers
26:24 – 36:33 | AI in regulated industries: guiding safe and smart adoption
36:29 – 44:21 | Customer success stories that go beyond technology
44:21 – End | How to connect with Kite Technology Group